Founded in 1989 by nurses who believed everyone deserves access to high-quality health benefits, we built a company with two distinct strengths. First, we have the programs, insights and expertise to bend the trend of rising healthcare costs. And second, we have a staff of incredibly dedicated, informed and responsive people who care about the members they serve.
Our unique clinical approach has been a hallmark from the start. We’ve built a staff of experienced nurses and other medical professionals who apply their expertise to both the claims administration and health benefits management process. This integrated approach allows us to identify ways to save on costs for employers, without compromising the quality of care for employees and their families. It also makes our services more comprehensive and more effective than that of other TPAs.
We also wanted to create a positive experience for everyone who works with us by being the most attentive and responsive company we could be. Our phones are answered by real people, not computers, making it easy for anyone to get the help they need right away. It’s a basic, but invaluable way of doing business. We’re also quick to respond to those who contact us by email, fax or through our My Prairie online portal.
A lot has changed over the past 25+ years, and we’re constantly exploring new ways to leverage our data-driven technologies and healthcare experience to provide better service to employers, members and business partners.
Come to Prairie States and you’ll enjoy cutting edge health benefits administration with a human touch. It’s a difference you’ll notice the very first moment we start working together and one you’ll wonder how you ever did without.